Refund Policy

At Safal Digital Marketing, we strive to ensure our clients are satisfied with our services. However, if you are not entirely satisfied, we’re here to help. Please review our refund policy carefully.

1. Service-Based Refunds

Our refund policy for service-based purchases is as follows:

• Digital Marketing Services: Given the nature of digital marketing services, refunds are not provided for services already rendered. This includes SEO, PPC, content creation, social media management, and other marketing services.
• Project-Based Work: For projects that are billed based on milestones, refunds may be provided for milestones that have not yet been completed, minus any costs already incurred.
• Monthly Retainer Services: If you have a monthly retainer agreement with us, you may cancel the agreement with a 30-day notice. Refunds will not be issued for services provided during the notice period.

2. Eligibility for Refunds

To be eligible for a refund:

• You must provide a valid reason for the refund request.
• The refund request must be submitted within 30 days of the payment date.
• Services should not have been fully utilized or completed.

3. Non-Refundable Items

Certain items are non-refundable, including:

• Fees for consultations or strategy sessions.
• Any third-party costs incurred on behalf of the client (e.g., ad spend, software subscriptions).
• Completed and delivered work, including but not limited to digital marketing campaigns, reports, and analyses.

4. How to Request a Refund

To request a refund, please follow these steps:

• Contact Us: Email our customer service team at support@safaldigitalmarketing.com with your refund request.
• Provide Details: Include your name, contact information, service purchased, date of purchase, and the reason for the refund request.
• Review Process: Our team will review your request and respond within 7 business days. We may require additional information to process your request.

5. Refund Process

• Approved refunds will be processed within 14 business days of approval.
• Refunds will be issued to the original payment method used during the purchase.
• You will receive a notification once the refund has been processed.

6. Changes to This Refund Policy

We may update our Refund Policy from time to time. Any changes will be posted on this page with an updated revision date.

Contact Us

If you have any questions about our Refund Policy, please contact us at:

Safal Digital Marketing

Email: support@safaldigitalmarketing.com
Phone: +91-9993618428